Hundreds of thousands of customers rely on us every day to power their businesses, websites, emails, applications and much more. Our customers span from a wide range of individuals and businesses from bloggers, freelancers and agencies to large national companies with complex requirements.

We understand how important reliable technology is to the success of any business, no matter how big or small, and we take that responsibility very seriously. We back up all of our products and services with great prices and 24×7 support from our entirely Kenyan based expert support team who provide some of the fastest response rates in the technology industry.

If you’d like to find out more about us, take a look at what makes us different, and meet the team.

24×7 KENYA Support

We only employ the most able support staff who are genuinely enthusiastic about the industry and thrive in a highly technical environment. Based in our Kenyan offices, our support team consists of skilled, approachable professionals who know all our products, systems and services inside out and can resolve any question regardless of its complexity.

We listen to our customers

We encourage customers to actively provide feedback on all aspects of our products and services, from individual support staff ratings to new features and improvement suggestions. It’s the best way to ensure we’re always at the forefront of innovation and meeting customers’ business needs on a practical level.

We focus not only on encouraging customers’ ideas, but acting on them. Since our launch we’ve made over 3,000 product tweaks, upgrades and launches thanks to customer feedback.

We’re always evolving

As long as the internet continues to evolve, so will we. We never stand still; we’re always investing in our services and platforms to ensure they maintain their reputation for being industry-leading and our customers can use all the latest software and technologies needed for their websites.

Questions?

If you have any questions about us or our products we’d love to hear from you, so get in touch! We’re also very active on social media, so feel free to say hi on Twitter, Facebook or Linkedin.